Project Description
I conducted a series of individual interview sessions with four EDR and HYSYS users. Four users were interviewed including a process/thermal engineer from CH2M Hill, a process/thermal engineer from Phillips 66, a process design engineer from Marathon, and an estimator from a heat exchanger fabrication company, Beaumont Machine Works.
The information collected at these interviews was used to gain an understanding of their respective deliverables, engineering processes, and workflows when designing, rating, manufacturing, or troubleshooting heat exchangers. Insight gained from these interviews were used to grow usage and adoption for Aspen’s process engineering suite of products including HYSYS and EDR.